Announcements

Announcements

Announcements

Essential Steps to Email Security
Email – so simple, so important Modern business is reliant on email. All organisations using email need to answer the following questions: How do we control spam volumes without the risk of trapping a business email? How do we prevent infections from email-borne viruses? How do we stop leakage of confidential information? ...

Date Published : Thursday, January 5, 2012

Hacked Websites on the UP
This year, most successful malware attacks against legitimate websites used stolen FTP credentials. I always suggest that you don’t store passwords in your FTP programs where they are easily accessible by any program running on your computer (including malware). For example, in FileZilla, FTP passwords are stored as plain text in ...

Date Published : Wednesday, June 29, 2011

Temporary DNS Issue now resolved
We experience a problem with our DNS servers at approximately 11am today which resulted in customers experiencing website and e-mail connection problems. This was as a result of nameserver errors in DNS which was resolved within 1 hour of the incident arising. No downtime was actually incurred, it was just the DNS mapping of the domain to the ...

Date Published : Wednesday, June 29, 2011

FTP Temporarily Disabled
Due to a warning of a brute force attack on several dedicated servers (identified 28.12.10) we have taken the precaution to disable FTP access until the security issues are clear. We will set this back to active state as soon as we know the attack has been contained. We are also planning to increase security and force secure FTP connections ...

Date Published : Wednesday, December 29, 2010

VAT Increases to 20% on January 4th 2011
As you should all know, VAT increases by 2.5% to 20% from 4th January 2011. Details of this can be found in the following official PDF . Customers running e-commerce systems, need to adjust their VAT settings at midnight on 03.01.11 or as soon as possible on the 4th, to allow for the correct amount of VAT to be charged on invoices ...

Date Published : Wednesday, December 22, 2010

Banned Mailer Script named mailit.php and mail-it.php
Some older sites may be using mailit.php or mail-it.php which is now deprecated. These scripts allow spammers to relay mail through our server and as a result, we have removed the scripts and banned them from being used. Please ensure you use up to date mailer scripts for enquiry forms to ensure spam blocking is optimised. If you need ...

Date Published : Tuesday, September 28, 2010

Brand New Server Launched Friday 3rd September
On Friday last week, we successfully migrated all clients from dev.awebserver.co.uk onto a new upgraded system with RAID. Migration completed at approximately 9pm on Friday and services are now running without issue. In line with the new server, we have implemented a new premium spam and virus protection system for clients. Mailscanner has ...

Date Published : Tuesday, September 7, 2010

Recent Problems and Pending Downtime
We are planning to upgrade our server on 94.76.206.141 (dev.awebserver.co.uk) and this will result in some minor disruption. Due to hardware problems on the existing server which has resulted in two issues in the last 7 days, we are planning to migrate all data and customers onto a new server this weekend. The actual migration of data will ...

Date Published : Thursday, September 2, 2010

MySQL Problem Resolved
At 1.42am on 30th August 2010 the server 'dev.awebserver.co.uk' hosted on IP 94.76.206.141 experienced problems with MySQL database which could not auto-magically be restarted. At 7.02am engineers began investigations and the server was successfully rebooted, but errors remained. During the day, various reboots and attempts to resolve ...

Date Published : Monday, August 30, 2010

Advise on Backing up your websites
It is possible to perform full website backups from within your CPanel area (control panel) which can be access via www.yourdomain.com/cpanel (replacing yourdomain.com with your actual website domain name). The backup wizard will allow you to take a full backup of your website and MySQL database if applicable. We advise all clients ...

Date Published : Tuesday, April 13, 2010

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